Jonas Club Management Clients - Product Update Required
Proceed to the next section if you have Encore or clubsystems Back Office.
Jonas Club Management Update
Club must be on the latest JCM version
Step 1 - Updating Software Keys
This process is
mandatory as it will add any new modules the club has purchased within Jonas Club Management once the Jonas Update is completed.
Within Jonas Club Management navigate to the following:
System Administration > System Setup > Software Key/Renewal > Click on “Get Product Keys”
(If you don’t have access to Jonas Club Management please get someone at the club to do this for you)
Step 2 - Downloading Jonas Update
Navigate to
http://jonassupport.com/ and login
Click on
Product Update
Scroll down a bit until you see
Software Updates
Download the latest General Release update
Note: Everyone will need to be fully logged out of Jonas Club Management prior to running this update
Setting up Printers for Mobile POS or Online Ordering
Printing options
Mobile POS and Online Ordering send printing requests differently than the Back Office Point of Sale Workstations.
Because of this, if the printers work in Back Office POS this DOES NOT mean they will work for Mobile POS or Online Ordering.
Mobile POS and Online Ordering use one of the services on the Club Server to print the orders, since it’s a windows service it looks to print the orders to a windows printer. That is why we need the printers installed/mapped in windows on the Club server itself because that is where the service is installed. The way the printers are mapped also matters and should be in the same manner as the other POS workstations. For example, if the other workstations have the printers added from a network share like a print server then this should also be how they are setup on the Club Server. If the printers are added through direct communication to the printer then add them that way. Also make sure that the naming used on the workstation for the printer is then used on the server. This also includes any network printers you want to use for receipt printing for Mobile POS. The only exclusion is for wireless printers used with Mobile POS, any wireless printer you wan to use for receipt printing does not need to be mapped.
Note: For receipt printing initiated from the Mobile POS, the club can choose to use their existing wired networked receipt printers or use WIFI Direct or Epson Bluetooth enabled printers.
Printer mapping
All wired prep and receipt printers being used for the Mobile POS or Online Odering must be mapped to the Club Server and be accessible to send windows print jobs from the server.
In order to identify the Club Server, review the Jonas shared path that has been configured for all POS and Staff workstations.
Here is an example of what we are looking for once the printers are mapped.
Please list all the printers that have been mapped, then select yes below confirming that the printers being used for Mobile POS or Online Ordering have been mapped to the Club server. Failure to ensure that this task has been completed will result in the rescheduling of the installation.
By selecting yes below, this validates all prep printers listed are mapped to the Club server.
Failure to ensure that this task has been completed will result in the rescheduling of the installation.
Please provide a screenshot of the Devices and Printers area of control panel (like the one pictured above) to show that printers are mapped to the Club Server.
If the information on this form is invalid, we will be unable to schedule a date for installation until the information is confirmed. It is within the club's best interest to have this form filled out completely and accurately to avoid additional time to complete the implementation of this module.
All installations are scheduled based on the date of receiving this form. Installers are not obligated to contact alternate individuals other than the one listed on the form unless instructed by the club ahead of time. It is the club's responsibility to ensure the correct contact information is provided upon submission of the form or to provide additional instructions prior to the installation date.
Once an installation date has been scheduled, postponing or cancellations must be communicated to [email protected] as soon as possible.