SPF Authentication for Clubhouse Online E3

With the growing concern of email misuse and SPAM email systems being setup, additional security precautions have been enacted by the majority of businesses and email service providers. One of these precautions that has become quite prominent is an SPF Record verification.

Definition

SPF stands for ‘Sender Policy Framework’ and essentially outlines who has the authority to send e-mails on behalf of your domain. Within the Clubhouse Online modules, you have the ability to state who is who the notification and confirmation emails are coming from. This is typically identified in the “From” address of the message. The message itself though will not be originating from your domain but will actually be sent from mail servers belonging to the Clubhouse Online environment. In this case, the ClubHouse Online servers are actually distributing your email notifications and confirmations to your members. That being said the “From” address you are using most likely belongs to your club.

Purpose

To ensure your confirmation and notification emails will not be rejected by this verification check, you will need to have an SPF record setup for your domain. This configuration will need to completed by the Administrator for your domain or by your IT team.

Setup

Below is the information that will needed to be added to your SPF record pertaining to the Clubhouse Online servers.

ip4:198.37.144.175
include:smtp1.clubhouseonline-e3.com

If you don't currently have an SPF Record setup for your domain, your Domain Administrator or your IT team will need to create the following DNS record:

[enter club’s domain hereIN TXT "v=spf1 mx a ip4:198.37.144.175 include:smtp1.clubhouseonline-e3.com ~all"

Once this record has been configured on your domain it will take approximately 24 hours to propagate. You can confirm that this record has been put in place by following these steps:

  1. In a web browser navigate to centralops.net
  2. Under Domain Dossier, enter in your club domain name
  3. Click on GO
  4. This will display your domain profile. Scroll to the bottom of the profile
The DNS record section of the profile will display all the DNS records that have been setup for your domain. You will be looking for the same entry that is listed above. An example of how it will appear is displayed below

If you or your IT team have any questions regarding this setup, please don't hesitate to contact the Web Support Team.