CSG ClubConnect Export Utility
The Export Utility for the ClubConnect A/R system has been configured to run automatically on the club server. Prior to making any changes to the Export Utility, stop the scheduling service that is running. To do so follow these steps:
- From Windows Start menu, select the Control Panel icon.
- From the Control Panel window, select Administrative Tools.
- From the Administrative Tools window, select Services.
- From the Services window, locate the service named ClubsystemsSchedulerServiceNET2.0.
- Right-click on this service and select Stop from the context menu.
Stopping this service will prevent the Scheduling service from running. Once the changes have been completed, repeat these steps but this time select Start from the context menu instead of Stop.
Note: It is very important that this service is started again once the changes are completed or the export utility will not continue to run at its scheduled times. Please contact the Web Support team prior to completing any changes, if the club is not familiar or not comfortable with making these changes.
Initiating the Export Utility Manually
In order to initiate the Export Utility, follow these steps:
- From the club server, double-click the Clubhouse Online Email Marketing icon that is located on the desktop of club server.
- From the application window, select the Continue button to open the Email Marketing application.
- From the General Tab, select the Refresh button to generate a list of members based on the selections.
Note: The Item Count on the bottom right will dictate how many contacts will be uploaded.
- Once satisfied with the List, select the Upload To Server button to initiate the export.
Remember to re-activate the scheduling service once these steps have been completed. See below for instructions on re-activating the service.
- From the club Windows Start menu, select the Control Panel icon.
- From the Control Panel window, select Administrative Tools.
- From the Administrative Tools window, select Services.
- From the Services window, locate the service named ClubsystemsSchedulerServiceNET2.0.
- Right-click on this service and select Start from the context menu.
CSG ClubSelect Export Utility
The Export Utility for the ClubSelect A/R system has been configured to run automatically on the club server. Prior to making any changes to the Export Utility, stop the scheduling service that is running. To do so follow these steps:
- From the club Windows Start menu, select the Control Panel icon
- From the Control Panel window, select Administrative Tools.
- From the Administrative Tools window, select Services.
- From the Services window, locate the service named ClubsystemsSchedulerServiceNET2.0.
- Right-click on this service and select Stop from the context menu.
Stopping this service will prevent the Scheduling service from running. Once the changes have been completed, repeat these steps but this time select Start from the context menu instead of Stop.
Note: It is very important that this service is started again once the changes are completed or the export utility will not continue to run at its scheduled times. Please contact the Web Support team prior to completing any changes, if the club is not familiar or not comfortable with making these changes.
Initiating the Export Utility Manually
In order to initiate the Export Utility, follow these steps:
- Double-click the Clubhouse Online Email Marketing icon that is located on the desktop of the club server.
- From the application window, select the Continue button to open the Email Marketing application.
- From the General Tab, select the Refresh button to generate a list of members based on the selections.
Note: The Item Count on the bottom right will dictate how many contacts will be uploaded.
- Once satisfied with the List, select the Upload To Server button to initiate the export
Remember to re-activate the scheduling service once these steps have been completed. See below for instructions on re-activating the service.
- From the Windows Start menu, select the Control Panel icon.
- From the Control Panel window, select Administrative Tools.
- From the Administrative Tools window, select Services.
- From the Services window, locate the service named ClubsystemsSchedulerServiceNET2.0.
- Right-click on this service and select Start from the context menu.
Encore Export Utility
The Encore Export Utility is configured to run automatically once a day and cannot be initiated through manual interaction.
If there are any concerns that the contact information is not updating correctly or the club would like information on how to configure export to update sooner, please contact web support.