How to Delete a User

Deleting a user account does not remove a member from the Roster. It will only prevent them from logging into the website and accessing authenticated content or member-only modules. 

To delete a user account:

  1. Log in to the club's ClubHouse Online website with an Administrator user account and access Club Central.
  2. From within Club Central, click Planet icon (Open Application List) at the top left.
  3. Select User Management > Users from the Applications list.
  4. User: Contains - keep the drop-down as Contains, in the box to the right, enter search criteria to find user.
    • Search can be done by: User name, Full Name, Email Address or Member Number.
  5. Click Search.
  6. Click on the red Trash Can icon next to the Username. A dialog box will appear at the top of the screen, confirming the username to be deleted.
  7. Click OK to complete the user deletion (or click Cancel if the wrong user was selected)