How to Register a Member for an Event

Administrators have the ability to register members for an event, when members are not successful in registering on their own from the ClubHouse online website.

There are two ways for an administrator to complete an event registration for a member.

1. Manage Events - Add Registration (green plus sign icon)
2. Live site Event Calendar

Manage Events - Add Registration (green plus sign icon)

This option allows administrators to add registrants without having to access the calendar from the live site.

1. Log in to the club's ClubHouse Online website with an Administrator user account and access Club Central.
2. From within Club Central, click Planet icon (Open Application List) at the top left.
3. Select Modules > Event Management from the Applications list. 
4. Select Manage Events from the left navigation.
5. Find event in table.
6. Click Add Registration (green plus sign icon) beside the event and the Book for event window will display.

In the Book for event window, depending on the Registration Type (Quick, Detailed, Hybrid) that was assigned to the event. The options displayed will be different when an administrator is adding registrants to an event. 

These options will be available regardless how the event registration has been set up (Quick, Detailed and Hybrid) 

• X - Click the X in the top right of the Book for event window to close out of the registration if the wrong event was selected. 
• Notes - Enter special requests members may have. Members will be able to see these notes from the My Booking Tab when they edit a registration.
• Internal Notes - Notes entered here will only be visible by administrators when they access the Booking Report.
• Register button - Click Register to complete the registration. A registration confirmation window with the details of the registration will display. Click on the Close button to return to the Manage Events screen. An Email Notification will be sent to all registrants that have an email address if notifications have been enabled. 
• Continue button - This will display if the club added additional questions for members to answer before completing the registration. If there are no question the Register button will be displayed instead.
• Close button - Click Close, the Book for event window will close and the administrator is returned to Manage Events.

Quick Registration 

The event has been set up for one member to be the booking owner and the number of registrants including the booking owner has to be included in the head count. A name is not required for each person attending the event.

• Booking Owner - Enter at least 3 letters or numbers to find member by first name, last name or member number and wait for the member number, first and last name of members to display in the drop-down. 
• Unnamed Registrations - Type the number of Members and Guests (if applicable) for the corresponding Registrant Category that will be attending the event. 

In the image below, the Tennis Clinic has 2 Registrant Categories, Member Adult, and Member Senior setup.

Detailed Registration 

The event has been set up where a name is required for each person attending the event. There will always be an add member option but the Guest option will be missing if the event does not allow guests.

There are two ways to add a member using the name search on the left or the 'rolodex' on the right.

Name Search

Click Member and the first registrant information can be entered.

• Name - Enter at least 3 letters or numbers to find member by first name, last name or member number. 
• Category - Select the Category that is applicable for the member, depending on how the event is set up, there may only be one category.
• Remove - Click remove if the wrong member was selected.

'Rolodex'

On the right, the alphabet is listed.

• In the search box - Enter at least 2 letters or numbers to find member by first name, last name or member number and press enter on the keyboard or click Search. The first and last name of members will display in the results.
  • If David was entered it will find any member with David in the first or last name. The member number will not display in the results.
  • If there are members with the same name, we recommend that they be searched using the name search on the left instead. 
• Click on a Letter and it will find any member that has a last name starting with that letter.
• After a letter is selected, the search box can be used to narrow the search by typing at least one letter to find the member by first name.
• Click on the member name in the list on the right and they will be added as the next registrant on the left with only the First and Last name. This indicates that the member was selected using the rolodex.
• In the image above the letter A is selected jo is entered in the search box. It's only finding anyone with a last name starts with A and jo in the first name. Joy was selected and only appears with the first and last name, whereas Chris Lake has his member number displayed as well. 

Guests

If guests are allowed to register for an event the Guest button will be visible. 

Click Guest and a new row will become available to enter guest information.

• Enter Guest Name - type first and/or last name.
• Enter Guest Email - (Optional) Enter guest email address, the guest will receive the email notifications, if notifications have been enabled for the event.
• Category - Select the Category that is applicable for the guest, depending on how the event is set up, there may only be one category.
• Remove - Click remove if the wrong member was selected.

Hybrid Registration 

The event has been set up to allow for both registration options as shown above for Quick and Detailed Registrations. Member and guest names can be added, but additional registrants could be accounted for with a number as an unnamed registrant, to keep track of the head count. 

See the options explained above in the Quick and Detailed registration sections.  The image below shows the name and unnamed options when the event is set up as a Hybrid Registration.

Live site Event Calendar

Administrators could assist members to register for an event from the live site Event Calendar the same way a member would after they are logged in. 

To find an event on website

1. Login to website.
2. If the administrator is on the Club Central side of the website.
   • Click Live Site link on top right. 
3. Navigate to calendar/event page on website.
   • Easiest way to find calendar, add /EventManagement/EventCalendar.aspx to the club's domain name.
   • https://clubname_website.com/EventManagement/EventCalendar.aspx
4. ​Search and click on name of event.

There are two things that will be different between a Member and Administrator completing the booking a registration from the Event calendar module. For details see How to Register for an Event.

1. Administrators will always have to add at least one member name. 'Add people to this booking' will be displayed above the Add Member button. When a member registers on their own, their name would already be added as the first registrant by default. 
2. Administrators will never have access to the + Add Buddies and Group option. Only members will have the Manage Buddies and Groups tab across the top to create members and guests that they attend events with on a regular basis.